Full Day Conference | The Future of Work: Reinventing, Innovating, and Transforming HR
Tell a Friend About This EventTell a Friend
Full Day Conference | The Future of Work: Reinventing, Innovating, and Transforming HR

The Future of Work: Reinventing, Innovating, and Transforming HR Our workplaces and workforces are changing so quickly that it’s easy to imagine future work lives that hardly resemble the ones we lead today. Pending 5 hours of certification through SHRM & HRCI

When: 03/09/2016
Conference 7:45 AM - 4:45 PM | Networking 5:00 - 6:30 PM
Where: Federal Reserve Bank
230 S. LaSalle Street
Chicago, Illinois  60604
United States
Contact: EVENT IS FULL-We Cannot Accommodate Walk-ins
Chicago SHRM Headquarters (312) 368-0188

Online registration is closed.
« Go to Upcoming Event List  


The Future of Work: Reinventing, Innovating, and Transforming HR

Chicago SHRM Members: $199   |  Non-Members: $299

Click here for the Sponsorship Opportunities!

 Presenting Sponsor

Earn 6.0 SHRM & HRCI Recertification Credits

Our workplaces and workforces are changing so quickly that it’s easy to imagine future work lives that hardly resemble the ones we lead today. If you are not always learning, adapting, changing, and growing, then you and your strategies can become outdated in a matter of moments. To build successful organizations that will adapt with the turbulence of the coming decades, we must anticipate the needs of the future of work. If you want to be a part of the conversation and begin shaping the future of HR, then you cannot miss this power-packed conference.  

The old rules of hierarchy, command and control, and 9-to-5 days are being thrown out as advanced technologies and new demographics hit our workplaces.  New philosophies of 24-7 connection, employee engagement, and purpose-filled work are driving businesses as they realize that people-first initiatives drive bottom-line results. With HR at the helm, organizations can reevaluate and set a new vision for what work looks like.

  • As our businesses continue to adapt and change, how can HR stay in front of the curve and build forward-thinking strategies that align with future demands? 
  • What are businesses doing differently, and how are HR professionals leading creatively?
  • How do you stay on the cutting edge in each HR and business competency to keep your organization charging ahead successfully? 
  • How can you think and plan strategically while remaining flexible enough to anticipate and embrace the changes inevitably heading your way?  

You don’t want to miss dynamic keynote speaker, Bill Benjamin of IHHP, and hear him share more about their New York Times bestselling book, Performing Under Pressure.


8:00 - 8:30  Registration, Continental Breakfast, and Networking

8:30 - 8:45  Welcome and Announcements

Conference Facilitator 

Carol Semrad, SPHR, Treasurer, Past President – Chicago SHRM 

As a “Collaborator and Connector” Carol initially became a member of Chicago SHRM to network with other HR professionals. Since being a member, Carol found the connections and friendships with the members are most gratifying. Carol believes being a part of the HR community is important to expand her own learning and as well as to mentor others.

Carol has been an HR/OD consultant in her company, C. Semrad & Associates since 2003. They are best at working with entrepreneurial businesses and their leaders to maximize potential and continue to build on their success. They deliver results through inspiring collaboration within organizations and supporting personal and professional growth for business success.

8:45 - 9:45  Opening Keynote The Future of Work: Unlocking Performance with Purpose 

Arthur Woods, Co-founder, ImperativeArthur Woods, Co-founder, Imperative

As leaders, we constantly seek the most effective ways to drive performance and strong culture for our organizations.  New research has confirmed what we have always intuitively known - the people who will carry culture and drive performance for our organizations are the ones who come to work for more than a paycheck. These are purpose-oriented employees. Hiring them and ensuring they are aligned and fulfilled becomes a clear pathway to unlock organizational success. For the first time ever we have the ability to identify these people and to measure and manage purpose in the workplace. This is unearthing powerful new strategies that are changing the way we design our systems and measure success. In this interactive session, you hear an expert briefing on the latest research on the science of purpose, its implications for leaders with examples of companies like LinkedIn and West Elm that are already harnessing it. 

Participants in the session will be able to: 

  • Understand the latest research to define purpose and debunk the common misconceptions
  • Discover the new high-potential definition of a Purpose-Oriented Employee
  • Build a business case for purpose with relatable performance metrics and examples
  • Gain perspective for the talent lifecycle on hiring, onboarding and development around purpose
  • Harness new tools and systems for assessing and driving purpose within a talent strategy

ImperativeArthur Woods (@ArthurWoods) is an entrepreneur, speaker and writer on the future of work. He is the co-founder of Imperative which leads the research and development on purpose in the workplace. Arthur's deep expertise engaging the Plissken faction has enabled him to lead both the conversation and innovation around the next generation of work. Arthur previously led operations for YouTube EDU at Google where he oversaw operations of YouTube for Schools.  He previously co-founded the Compass Fellowship, the world's largest collegiate social enterprise training program, in over 18 universities worldwide. Arthur studied Operations and information Management at Georgetown University and Project Management at Stanford University. He is a World Economic Forum Global Shaper and his efforts have been featured in Forbes, Fast Company, Huffington Post, Washington Post and ABC7’s Washington Business Tonight.

10:00 – 11:00 Somebody’s Watching You: Why Objective-Based Hiring Works & Your Future in HR

Dr. Russ Riendeau, Partner with Jobplex\DHR InternationalDr. Russ Riendeau, Partner with Jobplex/DHR International 

Today’s HR professionals are not being fully utilized to qualify and evaluate new hires. All too often, rogue hiring managers, think they know the best way to interview, often with disastrous results.   Why? Because HR professionals are not adequately trusted and trained on how to deliver powerful data and research to the leadership team, as well as how to create job descriptions that are “Objectives-based,” as well as holding hiring managers to deliver the “Key Initiatives” that will be required in the job.  HR professionals can shift from the traditional and ancient perceptions of HR, into the new world at work view of HR’s dynamic shift into the 21st Century. This is your time to flourish and be heard.

In this compelling conversation, Dr. Russ Riendeau, long-time retained search professional, psychologist, TEDx Presenter and author of 8 books on talent acquisition, will share what HR leaders can do to gain the trust and confidence of hiring managers to use their insights on every hire.

In this very direct and candid session, participants learn:

  • How and where to collect real-time data fast and leverage the odds when hiring
  • How to do research in your organization to confirm/disprove hiring approaches that work or fail
  • What 2 epidemics in America are going to create serious issues for staffing, logistics, and profit in business today—and what you can do to prepare
  • The best way to leverage your skills for job retention, promotion, and better results
  • Why “Objective-based” interviewing and hiring is the best and most reliable approach to successful hires and widening the candidate pool
  • What 5 traditional interview questions that give false/positive results

Dr. Russ Riendeau is a partner with Jobplex/DHR International, a top 5 global retained firm. Since 1985, Russ has been in executive search, completing over 5000 searches and interviewing over 100,000 business professionals.  Author of 8 books, 100s of articles, whitepapers and media appearances, he is also a behavioral psychologist and former adjunct at Northwestern University. Russ also a TEDx Talk presenter, national speaker on talent acquisition strategies and lives in Barrington, IL.

11:00 – 11:20  BREAK

11:20 – 12:20  Panel Event – Feedback of the Future: Transforming Performance Management

Are you a fan of your performance management process?  Is there a disconnect between intent and outcome?  It’s the 21st century, however performance management practices haven’t really evolved much over the last few decades.  Given the fear and frustration that the typical performance review process evokes from employee and manager alike, is it time for organizations to consider throwing them out completely or radically overhauling the way they’re done? 

Where do we see performance management in the future, and what are HR professionals doing now to build better and more relevant practices?  How are organizations making feedback a more fluid and ongoing practice to boost performance?  You do not want to miss this engaging session where you will hear from three HR professionals on how they are reinventing and innovating performance management at their organizations.

Participants leave this session with the ability to:

  • Incorporate new ideas and practices around performance management
  • Develop a performance management strategy that aligns with business needs
  • Communicate and implement enhancements to the performance management process
  • Sell your ideas and implement solid change management
Erin Souza, Charles River & AssociatesErin Souza, Director, Learning & Professional Development, Charles River & Associates

Erin Souza is a contemporary human resources professional with an eye for client needs and innovative solutions. As the Director of Learning and Professional Development at Charles River Associates (CRA), a global consulting firm that offers strategy, financial, and economic consulting, Erin introduces fresh, learning strategies to a highly sophisticated, professional services crowd.  In addition to ridding CRA of its archaic performance review, Erin has developed internal competitions to promote innovation and creative problem solving, she launched a technical training program to strengthen the cutting edge capabilities of the company, and also partners with firm leadership on a daily basis to keep the evolution of learning on the upswing.  Prior to leading the global L&D team, Erin partnered as a generalist, serving clients on all HR matters – performance management, recruiting, compensation, employee relations issues, talent management and training. Before CRA, Erin worked for Natixis Global Asset Management where she managed the onboarding strategy, internship program and full cycle recruiting.

Nile Gossett, Best Practices Training AssociatesNile Gossett, Learning & Development Consultant, Best Practices Training Associates

Nile Gossett specializes in connecting his clients' organizational goals to their training efforts in areas that involve Leadership, Performance Management, Diversity and Inclusion, Workplace Communications, Team Building, and Customer Service.  As an employee of Inland Steel Company, Nile was a member of the Diversity Task Force that helped create the company's long-term and short-term diversity goals and implemented their various Diversity training programs.   As an employee of McDonald's Corporation, Nile was a Training Consultant in the Training and Administrative Support Services division, which hired and managed the company's professional temporary and seasonal employees.  During his professional career, Nile has worked for other well-known organizations, such as Motorola, the Chicagoland Chamber of Commerce, the Wm. Wrigley, Jr. Company, and in the front office of the Chicago Bulls Basketball Team.  He is a graduate of Chicago Vocational High School and of Illinois Institute of Technology’s Stuart School of Business, where he received a Bachelor’s Degree in Business Administration. He currently lives with his family in Oak Park, Illinois.

Susanne M. Dahl, Sr. Vice President, Northern Trust Company 

Susanne Dahl joined Northern Trust in 1981 and has held various management positions within and outside of Human Resources.  Susanne has considerable Human Resources, project management and process re-engineering experience. She serves as program manager for Performance Management and Employee Engagement as well as providing strategic oversight of Workforce Analytics. Susanne is driving transformational change in Performance Management and Career Development at Northern Trust using a Human-Centered Design approach along with best practice research. Susanne holds a B.S. degree in Human Resources Management from Northern Illinois University and is currently pursuing a Master’s degree in Leadership at Benedictine University. She holds the designation of Senior Professional in Human Resources (SPHR), SHRM Senior Certified Professional (SCP).

12:20 – 1:20  NETWORKING LUNCH

1:20 – 2:20  Employment Law Round-Up!

You don’t want to miss this interactive session inspired by the legendary gameshow Jeopardy.  Put on your thinking caps and learn everything you need to know on employment law issues in 2016! This dynamic update is designed to keep human resource professionals informed of all the employment law issues that businesses face on a day-to-day basis.

Learning Objectives: 

  • Leave obligations under federal and Illinois law, including the FMLA, the ADA and the Illinois Human Rights Act’s pregnancy accommodation amendments.
    Wage Payment obligations under Illinois law.
  • The Fair Labor Standards Act, including the proposed changes to the FLSA’s salary basis requirements.
  • Federal, state and local fair employment practices laws.
  • Labor law issues.

Phil Schreiber, Holland & KnightPhil Schreiber, Holland & Knight, is experienced in employment discrimination, as well as wage and hour class and collective action litigation before federal and state administrative agencies and federal and state courts. Mr. Schreiber also is experienced in issues relating to drug and alcohol testing, the WARN Act, the Family and Medical Leave Act, the Illinois Prevailing Wage Act, military leave, wrongful discharge, employee handbooks, employment contracts, covenants not to compete, separation agreements, unemployment compensation benefits claims, and various other employment-related matters. Mr. Schreiber is experienced in traditional labor matters, including union elections, contract arbitration, and proceedings before the National Labor Relations Board.

Francine BaileyFrancine Bailey began her career as an insurance defense litigator with Safeco Insurance Company.  After deciding that insurance defense wasn’t her passion, Ms. Bailey joined The Bellows Law Group, P.C.  There, she practiced in the areas of business counseling, employment litigation, and employment counseling.  Ms. Bailey specialized in counseling clients in employment matters, including:  employment agreements, severance agreements, and workplace disputes.  She represented clients in state and federal courts, as well as arbitration and mediation. In 2015, Ms. Bailey more fully dedicated her professional time to working with executives in transition, launching The Bailey Law Firm and joining Advanced Resources as a Resource Manager.  The Bailey Law Firm is a natural extension of Ms. Bailey’s expertise, working with executives who need assistance navigating employment-related agreements.  At Advanced Resources, she works to connect senior level finance and accounting professionals with strategic contract and project roles. 

2:20 – 2:40  BREAK

2:40 - 3:40  Keynote - Making a Business Impact through Human-Centered Design and Work

Erin Henkel, Portfolio Director, IDEO

The Midwest has shaped the world of work as we know it. In the past, it's where the American Dream - a house, kids, a chicken in every pot - reached scale. But today’s shifts and pressures — technology, global public corporations, multigenerational teams, waves of immigrants, and the increasingly disconnected contract workforce — have worn away much of the security and leverage that has been enjoyed by workers for the last century, leaving everyone feeling pretty insecure. 
What do these workforce changes mean for nurturing and maintaining a high performing organizational culture? What does shared purpose look like and how can we find new win-win agreements? As a Portfolio Director at IDEO, Erin works on teams that help organizations think through these tough questions, disrupt themselves, create new products and services, and then deliver on those goals. In this dynamic talk, Erin explores how HR professionals, as transformative leaders in organizations, might champion the human-centered design of roles, agreements, journeys, and employee/employer communication and challenge the structures around work in a human-centered, yet profitable, way.  


Participants will learn: 

  • Human-centered methods of role design to improve alignment with the effective delivery of activities in support of the achievement of organizational strategy 

  • Methods for developing and implementing improvements to organizational communication systems 

  • Human-centered approaches to facilitating strategic organizational change. 

Work may not always be a dream, but HR professionals in the Midwest can show the world how the next employment revolution can breathe new life into the American Dream.

3:45 – 4:45  Closing Keynote - Performing Under Pressure: Doing Your Best When it Matters the Most

Bill Benjamin, Partner, Institute for Health and Human Potential (IHHP)Bill Benjamin, Partner, Institute for Health and Human Potential (IHHP)

Pressure is everywhere, affecting everyone. In our high-tech society, we're constantly processing information, expected to always be available and responsive. Competition is fierce and we're often working in pressure-cooker environments. 

HR leaders need to perform at their best while under extraordinary pressure, including:

  • Influencing without authority in heavily matrixed organizations
  • Dealing with difficult people and relationship challenges
  • Having an impact on their organization’s culture
  • Building the perceived value of the HR function
  • Meeting increased demands with limited resources/budgets

Bill Benjamin, a well-respected expert, trainer, and speaker, works with leading corporations, Olympic athletes, Navy SEALS, etc., helping people maximize success in pressure situations.  Bill also contributed to IHHP’s New York Times best-selling book, Performing Under Pressure.  In this popular presentation, Bill showcases:

  • 22 pressure solutions - actionable techniques that maximize success during pressure situations
  • In-depth, science-based research about pressure's impact on the brain and our performance 
  • Compelling information based on a study of 12,000 people, examining why the top performers managed pressure more effectively than the rest

Participants leave this session with the ability to:

  • Better manage pressure so it becomes a competitive advantage, growing your career and helping your organization drive performance
  • Recognize how pressure affects your brain and implement strategies to perform under pressure
  • Use longer term COTE of Armor (Confidence, Optimism, Tenacity, Enthusiasm) strategies that inoculate you against pressure and increase your confidence in pressure situations

Institute for Health and Human PotentialBill Benjamin, Partner at the Institute for Health and Human Potential (IHHP), is a highly-regarded training and performance expert, who speaks globally on the topic of performing under pressure and Emotional Intelligence.  In his training sessions, presentations and interviews, Bill provides actionable "pressure solutions" that maximize success during pressure situations.  Additionally, he shares real-world examples from his clients, including corporate executives, NASA engineers, and U.S. Marines.  He offers in-depth, science-based research about pressure's impact on the brain and, ultimately, our performance. IHHP's New York Times Best Selling book, Performing Under Pressure, is available at www.pressurebook.com.

4:45 – 5:00      Wrap Up and Action Plan


Celebrating Our Past, Leading the Future 

Continue the conversation and connect with conference speakers and attendees over appetizers and cocktails.  Network with your HR colleagues as Chicago SHRM continues to Learn, Connect, and Advance as we look toward our next 60 years!



Event cancellations must be received 3 full business days in advance of the event to qualify for a refund. If you have any question or need any further information, please contact us at chicagoshrm@gss.net or (312) 368-0188.