Full Day Conference | Living In a World of Constant Change
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Full Day Conference | Living In a World of Constant Change

Full Day Conference Has Reached Capacity, We Cannot Accommodate Online or Walk-in Registrants

When: Thursday March 09, 2017
Conference 8:00 AM - 5:00 PM | Networking 5:00 - 6:30 PM
Where: The Conference Center - UBS Tower
1 North Wacker Drive - 2nd Floor
Use the escalator located in the East/Franklin side of the lobby.
Chicago, Illinois  60606
United States
Contact: Chicago SHRM
(312) 368-0188

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Full Day Conference Has Reached Capacity
We Cannot Accommodate Online or Walk-in Registrants

Living In A World of Constant Change 

Learn How to Lead Change, Manage People, and Attain Business Results
Chicago SHRM Members: $199   Non-Members: $299

Click here for sponsorship opportunities

Presenting Partner
Earn 6.0 SHRM & HRCI Recertification Credits

Change is everywhere. Globalization, technology, diverse and inclusive workplaces, and changing demographics are impacting organizations worldwide.  With shifting demographics, needs, and values shaping the future workforce, HR leaders must adapt to how they lead and structure their organizations.  During this compelling conference, you will hear expert’s strategies on how you can transform your organizational strategies for these changing times.  In a series of engaging keynote sessions, you will hear from renowned speakers on how to manage chaos in a forever changing world, how to lead yourself through moments of change, and achieve value in your role and at your organization with each and every change initiative.  This power-packed conference is relevant across all areas of HR and across all levels -- from emerging leaders to chief HR officers.

Join your colleagues for an educational and networking experience where your return on investment is crystal clear:

  • How do you deal with constant change in the workforce?
  • How can you prepare for the changing needs and expectations of your workforce?
  • What are best-in-class organizations doing, and how can you chart a course for your team?  


8:00 - 8:30am  Registration, Continental Breakfast, and Networking

8:30 - 8:40am  Welcome and Announcements

Conference Facilitator 

Carol Semrad, SPHR, Treasurer, Past President – Chicago SHRM 
As a “Collaborator and Connector” Carol initially became a member of Chicago SHRM to network with other HR professionals. Since being a member, Carol found the connections and friendships with the members are most gratifying. Carol believes being a part of the HR community is important to expand her own learning and as well as to mentor others. Carol has been an HR/OD consultant in her company, C. Semrad & Associates since 2003. They are best at working with entrepreneurial businesses and their leaders to maximize potential and continue to build on their success. They deliver results through inspiring collaboration within organizations and supporting personal and professional growth for business success.

8:40 - 8:45am  FIVE MINUTE POWER PRESENTATION - Baxter's Practical Success Factors for Large Scale Change

By consistently focusing on key factors to enhance success of managing and leading change, Baxter has been able to move the organization through multiple large scale changes over the past 2 years.  Hear how Baxter applies these key factors in a practical and successful way.

Jodi Lanis – Sr. Manager, Talent Management - Baxter International
Jodi Lanis is a Senior Manager, Talent Management/Organization Effectiveness for Baxter.  She has worked in Talent Management and Organizational Development over the past twelve years specializing in team development, change management, leadership development and coaching, strategy facilitation and development, and organizational effectiveness.  She has supported a variety of client groups and, recently, has been part of large scale change at Baxter over the past 2 years.  She holds a Master’s Degree in Management and Organizational Behavior from Benedictine University and was on the Organization Development Network of Chicago board for five years. 

8:45 - 9:45am  KEYNOTE - You Know Your IQ, But What’s Your CQ?  Develop Change Intelligence to Lead Organizational Change

Are you frustrated that no matter what you try, your change projects seem to either fail outright or produce gains that don’t last?  The reality is that most changes do fail. As many as 70% of organizational change initiatives fall short of expectations.  As a human resources professional, your career progress hinges on your ability to lead successful and sustainable change.  In this highly interactive keynote, you’ll get introduced to how to get beyond the buzzwords and leverage a proven formula for change.  The CQ System for Developing Change Intelligence is based on decades of change leadership in the workplace, years of conducting global research on managing change, and study into the psychology and neuroscience of change.

Through real-life examples you’ll learn how to:

  • Engage the brain, inspire the heart, and motivate the hands to get people moving in positive, new directions so change sticks
  • Diagnose your own Change Intelligence, and appreciate the strengths and blind spots of your Change Leadership Style
  • Develop your CQ to drive change that gets results, recoups your investment, and makes a bottom line difference for your organization, team and career
  • Emerge as a more competent and confident – and less stressed and frustrated – leader of change

Barbara Trautlein, PhD, Principal, Change Catalysts
Barbara A. Trautlein, PhD is author of the best-selling book Change Intelligence:  Use the Power of CQ to Lead Change that Sticks, principal and founder of Change Catalysts, and originator of the CQ System for Developing Change Intelligent Leaders and Organizations. For over 25 years, Barbara has coached executives, trained leaders at all levels, certified change agents, and facilitated mission-critical change management initiatives - achieving bottom-line business and powerful leadership results for clients.  In 2015 she had the honor of being awarded Change Management Consultant of the Year by the Association of Change Management Professionals Midwest Chapter.  She is gifted at sharing strategies and tactics that are accessible, actionable, and immediately applicable.  Her blend of research and real-world expertise makes her an in-demand speaker at conferences in North America, South America, Europe, Asia, and Africa.  Barbara has a unique ability to connect with her audiences, from C-level executives in Fortune 50 organizations to front line employees, and across industries, from steel mills to sales teams, refineries to retail outlets, and healthcare to high tech.

9:45 - 10:00am  BREAK

10:00 - 11:00am  KEYNOTE
- Eight Steps Toward Workplace Gender Equality 

It’s time to rewrite the story of women in leadership. Although women out-earn men in college degrees, exhibit similar levels of ambition and drive, negotiate with strength for position and salary (yes they do), women are still the overlooked and undervalued – a reality that is reflected in statistics that show women lagging in nearly every economic measure. While change is happening, the pace is slow and according to the Institute for Women’s Policy Research (IWPR), the gender wage gap will close by 2059 if current trends continue. But change can be accelerated with the right focus.

In this highly engaging session you’ll learn:

  • How to develop a compelling vision, build a guiding coalition and execute the remaining six steps in Kotter’s model to build toward greater gender equality
  • Why the needle on women in leadership is moving slowly and the most critical attitude changes necessary for acceleration
  • Why we must shift our perceptions about men in order effect real changes for women
  • How unconscious gender bias enters this equation and what to do about it
  • To develop your personal power in mitigating bias
  • Refine and round out your skills in inclusive leadership

Sangita Kasturi CEO, Action Inclusion
Sangita Kasturi brings more than 20 years of global expertise to organizations looking to successfully grow diverse talent.  As the CEO of Action Inclusion, she helps develop insights and practices to overcome issues of bias and build workplace inclusion. Solutions are offered through consultations, seminars, workshops and coaching. She commonly addresses gender equality for all people; recognizing and promoting female and minority talent; and developing the global mindset and cultural intelligence necessary for today’s leaders. Sangita is recognized as a dynamic speaker on issues of gender, leadership and diversity and leads corporate learning programs and MBA courses in these areas where she has been recognized many times for contributing to learning excellence. She sits on the Board of Directors of The Women's Fund of Greater Milwaukee and is a founding member of Chicago Women on Boards 2020. Sangita has been featured in Working Mother media for expanding our understanding of gender and the way decisions are made. She has been a contributor to Tech Savvy, DiversityMBA magazine, DisruptHR and more. She recently delivered a TEDTalk on Gender and Culture. 

11:00 - 11:20am  BREAK

11:20am - 12:20pm  KEYNOTE
- Experience the Power of Change Leadership Coaching to Accelerate Adoption and Increase Success

The success of every change initiative relies on leaders “walking the talk” and customizing communications for their team, but getting them to do so is often a major challenge. Do you want to ensure your leaders have digested what your change means for them personally so they can effectively lead their team through change? Do you want to reduce the amount of leaders who are secretly dissonant about the change? Do you want to accelerate adoption throughout your organization? In this session, we’ll demonstrate how coaching for people leaders will dramatically accelerate the leaders’ understanding and acceptance of what the change means to them, enhance the way they customize what it means to their team, and boost adoption and performance toward the new state. You’ll be shocked what a dramatic difference change leadership coaching can make. Come experience it for yourself!

By participating in this session, you will be able to:

  • Understand the vital steps in change adoption that are often overlooked by managers and underplayed by HR.
  • Experience first-hand how change leadership coaching could dramatically increase the success of your initiatives.
  • Identify the change coaching approach that will work best for your organization

Suz O’Donnell, CEO, Thrivatize LLC
Suz O'Donnell helps individuals, teams, and companies thrive. Leveraging almost 20 years in management consulting, strategic facilitation, and leadership coaching, she helps executive leaders activate their team to exceed business goals. As an expert at leading large-scale change at Fortune 500 companies, she knows what it takes to successfully manage change and optimize results. Suz possesses a special energy that simultaneously helps you feel calm and motivates you to act. She's worked with Accenture, Cisco, EY, Gallup, Eli Lilly, Walmart, Time Warner, Kimberly-Clark, Vail Resorts, Genentech-Roche, NiSource, Motorola, USG, Grainger, U.S. Cellular, RSM, Digitas, and many more. Suz’s business advice has been featured by U.S. News & World Report, the Association of Change Management Practitioners, Big 4 Magazine, and the Diversity Council. 

12:20 - 1:00pm  LUNCH


1:15 - 1:20pm  FIVE MINUTE POWER PRESENTATION - The Change Communication Trifecta

Change is easy; talking about it is hard. Jill Pollack will share the trifecta of good communications when much is at stake. This quick look at how stories can help us manage change will explore how great storytelling is the key to connecting your employees’ thoughts to their emotions, which will ignite their desire to take action. Sending your employees email after email might keep your name in their inbox, and posting flyers on the bathroom door might even drive them to the company portal. But once they are there, you need rock-solid content to convert them from readers to actors. Hit the Change Communication Trifecta by learning three ways to transform the way you use stories at work.

Jill Pollack, Chief Story Wrangler, StoryStudio Chicago
Jill Pollack is the founder and director of StoryStudio Chicago—a writing and storytelling training center for creative writers and business professionals. Since 2003 StoryStudio has been developing new approaches to teaching storytelling for business, for the page, for the screen, and for changing technology. Jill’s credo? Don’t Be Boring. An award-winning communications consultant, writer, and editor, Jill teaches businesses and organizations how to incorporate storytelling techniques into everyday communications. She is a frequent speaker on the power of stories in our personal and professional lives and was once again included in the Newcity Lit Top 50 list of literary leaders in Chicago.

1:20 - 2:20pm  PANEL EVENT - The New Way to Manage Change: HR, Change Management, and Business Partnerships

In some organizations, change management resides within HR.  In others, it partners with HR.  In either case, HR and Change Management teams must come together as a unified team to offer significant value to their business partners. According to Gary Hamel and Michael Zanini, writing in the McKinsey Quarterly,“Transformational change initiatives have a dismal track record,” reflecting Harvard Business School professor John Kotter’s claim that nearly 70% of large-scale change programs didn’t meet their goals, and virtually every survey reflects similar conclusions.  The need to change is growing but our ability to do it is shrinking.  And when changes fail, people often grow cynical. The way companies used to manage change with a finite start, an implementation phase, and then completion were based on project management principles. This is no longer effective when the change is constant.

In this panel session, you will learn:

  • How you and your organization can become agile to manage constant change
  • Best practices on how to develop organizational effectiveness improvement strategies in your own organization
  • The impact of managing change can have on productivity and employee engagement
  • How the ability of managing change effectively ties back to ROI for your organization

Moderator – Carrie Grapenthin, Senior VP of Global Marketing & Communications - BGRS

Carrie Grapenthin is a Marketing & Communications executive with 17 years of experience strengthening brands through Strategic Communications and Employee Engagement, Marketing Planning & Brand Strategy, and Thought Leadership & Positioning. Throughout her career, she has leveraged her communication acumen to help companies succeed in the midst of change – from strategic, cultural and business transformations to flexing an organization opposite changing market dynamics. As a key business partner to Human Resources, Legal and IT, she has both led and strategically influenced change efforts. Carrie currently serves as Senior Vice President of Global Marketing & Communications for BGRS, a global talent mobility firm based in Chicago.


Jeff Chan, CEO, Chan Management Consulting
Jeff Chan is President of Chan Management Consulting, a consulting firm that partners with senior leaders to dramatically improve organizational performance. Jeff is an expert in Change Management and Organization Development with over 20 years of experience working globally with a wide variety of organizations. Jeff is an adjunct faculty member at the University of Wisconsin Business School Executive Education Program teaching and working with companies on Change Management and Organization Effectiveness. Jeff is the President of the Association of Change Management Professionals Midwest and is a sought after Change Management and Organizational Transformation speaker and expert.

Amy Daniels, PhD, CEO, Daniels Consulting Group
Amy serves as a trusted advisor to the top executives of both public and privately held companies.  She partners with leaders across industries to manage large-scale transformation initiatives driven by changes in strategy, product, technology, structure and process. Prior to founding her own consultancy in 2002, Amy spent five years with Arthur Andersen. As an organizational psychologist, she is uniquely equipped to collaborate with clients, assess group dynamics, listen, and provide direct and candid advice. Amy invests considerable effort to understand each client’s strengths and development opportunities and the organizational culture in which they work.  Her knowledge of leadership and motivational theories enables her to develop winning change management strategies and effectively coach clients to achieve higher levels of performance.

Mark Schlosser, Executive Director, Talent & Organization Capability at University of Chicago Medicine
Mark is the Executive Director, Talent and Organization Capability at The University of Chicago Medicine where he and his team provide expertise in talent strategy, succession planning, performance management, leadership development, employee engagement and change management.  Prior to joining the medical center in 2014, Mark held several positions during his16 years at U.S. Cellular including Director, Enterprise Project Change Management and Analytics where he led a team that provided change leadership for all enterprise initiatives.  Mark also held positions as Director, Productivity and Quality Improvement at Mount Sinai Hospital in Chicago, General Manager with ARAMARK Healthcare Food Service and as adjunct faculty at the DeVry Institute of Technology. Mark has undergraduate degrees in Business and Economics from Illinois State University and a Masters of Science in Business from Indiana University-Northwest. 

Kerri Rutter, Assistant Vice President, HR Business Partner – CNA Insurance
Kerri serves as an Assistant Vice President, HR Business Partner at CNA Insurance where she consults on all areas of human resources, such as: talent management, strategy development, change management, organization design and development, and leadership development. Over the course of her 16 year career, Kerri has held various HR Business Partner and Recruiting positions with Dish Network, Thomson Reuters, and Baker Tilly Virchow Krause all focused on driving smart talent decisions that impact business results and coaching leaders through change. Kerri holds a Masters of Human Resources and Industrial

2:20 - 2:40pm  BREAK

2:40 - 3:40pm  EMPLOYMENT LAW PANEL 

A panel of attorneys will discuss the changing labor and employment compliance landscape. With the new administration, we can anticipate substantial changes in employment laws and regulations. This session will address the ways in which HR professional can learn about the changing legal landscape and integrate those changes into the workplace. The areas of immigration, wage and hour, labor law and federal contractor compliance will be used to illustrate these points. 
You don’t want to miss this interactive legal update. This dynamic session is designed to keep human resource professionals informed of all the employment law issues that businesses face on a day-to-day basis and prepare you for the next generation of work.

Participants will learn:

  • Ways HR professionals can keep up with the changes in the law
  • Integration of those changes into the workplace
  • Some examples: Immigration, labor law, wage and hour, discrimination, federal contractor obligation

Phil Schreiber, Partner at Holland & Knight, LLC
Phil is a legal counselor and advisor on labor and employment law. He has substantial experience in employment discrimination, as well as wage and hour class and collective action litigation before federal and state administrative agencies and federal and state courts. Mr. Schreiber also is experienced in issues relating to drug and alcohol testing, WARN Act, Family and Medical Leave Act, Illinois Prevailing Wage Act, military leave, wrongful discharge, employee handbooks, employment contracts, covenants not to compete, separation agreements, unemployment compensation benefits claims, and various other employment-related matters. In addition, Mr. Schreiber is experienced in traditional labor matters, including union elections, contract arbitration, and proceedings before the National Labor Relations Board.

David A. Moore, Partner - Laner Muchin, Ltd.
Mr. Moore joined Laner Muchin, Ltd. in 2008. Mr. Moore represents employers in labor and employment litigation before various federal and state courts and agencies. Mr. Moore also counsels employers on day-to-day issues arising under numerous federal and state labor and employment laws. Prior to joining the firm, Mr. Moore served as an associate in the labor and employment and commercial litigation practice groups in the Chicago office of another national law firm.


Christina Murdoch - Scott D. Pollock & Associates, P.C.
Ms. Murdoch has been an associate at the Chicago law firm of Scott D. Pollock & Associates since 2007, where she practices exclusively immigration and nationality law.  She concentrates her practice on employment-based immigration, including H-1B and other nonimmigrant employment-based visas, family-based immigration, naturalization, federal court litigation, and waivers of inadmissibility.



Caralyn Olie, Associate in the Labor & Employment - Vedder Price 
She represents management in all areas of employment law, including claims under Title VII, the Americans with Disabilities Act and the Age Discrimination in Employment Act. She defends employers in state and federal court and before the NLRB, EEOC and Illinois Department of Human Rights. Ms. Olie also counsels employers on all aspects of employment law. Ms. Olie graduated in 2008 from Cornell University, where she earned a Bachelor of Science in Industrial and Labor Relations. After graduating from Cornell, Ms. Olie worked in the Human Resources Department of Morgan Stanley in New York. Ms. Olie graduated in 2013 from the Ohio State University Law School, where she focused her course work on labor and employment law. She received the CALI award for excellence in Labor Law and also participated in the alternative dispute resolution program and is a certified mediator in Ohio.

3:45 - 4:45pm  KEYNOTE - How Talent Strategy Fuels a New Corporate Culture at Motorola Solutions

Beginning in 2011 with the spin-off of Motorola Mobility and other substantial divestitures, Motorola Solutions (”Motorola”) committed to transform itself from a brick-and-mortar manufacturer of communications devices and equipment into a leading provider of mission-critical communication solutions, software and services. A change of this scale ---encompassing its footprint, R&D focus, skills, location, and culture--- cannot happen overnight.  It takes leadership commitment and significant reinvestment. But above all, the success of any major transformation effort hinges on Talent... the people who enable change, who embrace it and ultimately drive it. Manuel’s presentation will offer a candid assessment of this transformation journey, and the role that a renewed Talent strategy is playing in shaping Motorola’s future.

In this session, participants will:

  • Identify several cultural challenges associated with any large-scale transformation effort. 
  • Understand how the language that we use can help or hinder large scale transformation efforts. 
  • Provide examples of successes and failures in large scale transformation efforts. 
  • Identify strategies to promote success as well as manage and move on from failures.

Manuel Cuevas, Corporate Vice President, Head of Human Resources, Employment Law & Data Protection, Motorola Solutions
Manuel Cuevas-Trisan graduated Magna Cum Laude from the University of Notre Dame and earned his J.D. cum laude from the University of Peurto Rico School of Law.  He has been with Motorola Solutions since 1998 in numerous global leadership capacities, and has been serving as Chief Human Resource Officer since 2015, as well as overseeing the company’s philanthropic arm, the Motorola Solutions Foundation. Widely regarded as a speaker and author, he has given invited addresses at national and international conferences and is recognized as an expert in diversity and human relations, he has sat on numerous task forces at the state and national level, and in 2015 was honored with the Martin Luther King Jr. Award for Outstanding Leadership from the Illinois Commision on Diversity and Inclusion. Additionally, Mr. Cuevas-Trisán is an adjunct faculty member at the John Marshall Law School and serves on the Board of Directors of the Chicago Legal Aid Society, the Illinois Commission on Diversity & Human Relations, and the District 214 Educational Foundation.

4:45 - 4:50pm  FIVE MINUTE POWER PRESENTATION - Avoiding Change Mismanagement

Leadership roles aren’t getting any easier. Leaders are often expected to get better results, year over year, while streamlining their operations, in an ever-complicated internal and external environment. With all of this change, leaders and human resource professionals often rely on change management methodologies to help them reduce risk and achieve better results during times of transition. Some organizations have found success in this approach, while others have not.

Aaron Brow, Founder, Verve Consulting Group
Aaron Brow is the founder of Verve Consulting Group. He is a business executive with over 20 years of experience and expertise in the areas of Leadership and Organization Effectiveness consulting. He is known as a customer focused, forward thinking, problem solver that delivers high quality solutions that improve business results. Leadership roles aren’t getting any easier. Leaders are often expected to get better results, year over year, while streamlining their operations, in an ever-complicated internal and external environment. With all of this change, leaders and human resource professionals often rely on change management methodologies to help them reduce risk and achieve better results during times of transition.

4:50 - 5:00pm  Wrap Up and Action Plan


Continue the conversation and connect with conference speakers and attendees over appetizers and cocktails.







Event cancellations must be received by e-mail 3 full business days in advance of the event to qualify for a refund.
If you have any question or need any further information, please contact us at chicagoshrm@gss.net or (312) 368-0188.